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From Nonprofit to Social Enterprise: Launching a New Career In Business as a Force for Good

June 1, 2021 by Alexandra Nemeth

Clare Healy has always been intrigued by the idea of business as a force for good. As she explained, “My parents own a small business, and growing up I spent a lot of time there with them. I really got to see the power of business in people’s lives and the communities.” She followed this interest to the University of St. Thomas, where she pursued a business degree grounded in the spirit of “all for the common good” and continues to mentor current students today. 

After graduation, Clare set out to find the place where she could leverage her unique talents for the greatest good. She began her career with a fast-paced nonprofit organization, gaining invaluable skills and experience along the way. But eventually, she found herself wondering: is there a place I could have an even greater impact and put my business background into practice? Continue reading to see how Clare navigated the transition to her dream job, and the role of the MovingWorlds Institute Global Fellowship in helping her get there, below!

Growing as a Nonprofit Leader

Clare’s search for meaningful work led her to Partners in Food Solutions (PFS), a nonprofit working to support the growth and competitiveness of food processors across Africa. Clare initially joined the team as a Process Mapping Intern, where she provided program support. She enjoyed the work – and found that it was the perfect first job for her to hone her skills in a small team that wore many hats.

After a few years, however, Clare remembers “I started to feel stagnant, and was ready for a new challenge. Shortly thereafter, a new role opened for me on the Volunteer Operations side of the team. Part of the new role involved learning and managing Salesforce for our organization, which initially I wasn’t sure I was interested in, but as it turns out I ended up loving it.”

The new role was an effective short-term fix, but Clare realized that she might not be able to find all of the new challenges and growth she wanted at PFS in the long-term. But she still felt stuck – even if the job didn’t have everything she wanted, it did have a lot of things she wanted. She wavered back and forth, sharing that “I had half-heartedly been exploring what other opportunities were out there, but because I was in a good spot with PFS, I felt like my next job had to be equal to or better than what I already had and that’s an incredibly high bar. I was starting to feel pretty disheartened when it came to looking for work because I wasn’t sure if anything would surpass my amazing first job.”

Using the Pandemic to Explore New Challenges

When COVID-19 hit and PFS transitioned to remote work, Clare doubled down on exploring what opportunities were out there for her to further her career goals. She shared, “I decided to use some of that extra time I wasn’t spending on commuting to get a formal Salesforce certification. I had really leaned into that side of my role at PFS, and wanted to get more formal authority related to being an administrator.”

Completing the Salesforce certification revived something in Clare – her love of learning. When the course ended, she wasn’t ready to stop growing and being challenged, so she went to her boss for advice.

Clare reflected that, “I was initially considering graduate school, but I didn’t have a specific focus or end goal in mind that laddered directly to a graduate degree, so my boss encouraged me to look at Fellowship programs as an alternative. It was good advice – the last thing I wanted was to spend all of that money on an MBA only to realize that I don’t want to stay in a corporate environment. At that point, I knew I wanted something more, but I didn’t know exactly what that looked like yet.” 

Taking her boss’s advice, Clare started researching and ultimately discovered the MovingWorlds Institute Global Fellowship. “Although I was already working in a social impact type of role, and unsure what my next career move would be, I was really interested in learning more about topics like human-centered design, the SDGs, sustainable development, and systems thinking. I wasn’t completely sure what to expect, but I took the leap and applied. I am so grateful I did.”

Gaining a New Perspective as a Global Fellow

The 6-month Global Fellowship starts with a 2-day virtual kickoff, where Fellows complete assessments and facilitated exercises to uncover their unique strengths and purpose drivers to get clarity on their right next move — based on who they authentically are.

These assessments were a major “aha” moment for Clare. She reflected that, “I had taken assessments like Myers-Briggs in the past, but this was a completely different level. It confirmed what I already knew but hadn’t been able to express: that my purpose is to help mission-driven organizations grow sustainably by creating processes and focusing on continuous improvement so employees can engage fully and lead with greater impact. In developing that purpose statement, I remember the workshop really challenged me to think about how I wanted that element of process and structure to carry through my work – whether that would be externally focused work like setting up new programs, or internally focused work like business process management. That prompt for reflection was like a lightning bolt for me because it helped me realize that where I really want to have an impact is at the organizational level, helping teams internally do their work more efficiently and effectively.”

This clarity of purpose helped serve as a compass for Clare moving forward, as well as a new way to frame her prior experience. Clare reflected that when she joined PFS, “it was a startup transitioning to normalizing and scaling its operations. They had a lot of visionary innovators on the team, but they needed someone task oriented who was ready to roll up their sleeves and put structures in place so that things could be done on a wider scale, and that was essentially what I was able to do over the course of my time there. So I would say that is what I’m most proud of: seeing my fingerprints on how PFS has grown as an organization over the years.”

Clare found that the kickoff weekend as a whole helped “put me on this path of being able to talk about my skills and experiences in a new way, and how I want to continue to apply them moving forward. Reflecting on the way my career has evolved at PFS, I’m proud of the impact I was able to help create, and also that I went about it in a way that was really authentic to my skills and strengths – even if I didn’t know they were my strengths at the time, like with Salesforce. At its core, Salesforce is helping people do their jobs better and more efficiently – and as I came to realize in the Fellowship, my dominant purpose driver is process and structure. Discovering and carrying that through each of my roles at PFS helped me see that I can, individually, have a big impact on how an organization operates when I help it develop structures that improve outcomes, and that’s something I definitely want to continue in my next role.”

From this foundation of self-knowledge, Clare was then better able to define what she was looking for. “I knew I wanted to find a company that was mission driven, preferably in a for-profit model so that I could leverage my business background, and where I could leverage some of those process, structure, and project management skills I’d gained at PFS in a new context. I also wanted to find a place where I could continue to grow and there was a path to leadership.” she shared.

Launching a New Career in Social Enterprise

The Fellowship helped Clare not only define new career goals, but also stay accountable for taking action to achieve them. She reflected that, “My accountability group has met every week since the beginning, and has been really proactive in figuring out how we can each make the most of our Fellowship experience. Coming in none of us were sure what to expect, but we’ve really leaned on each other to figure out how to tailor the program to our individual goals. They have been so incredibly supportive in building me up and helping me get both the confidence and motivation to finally start looking for new jobs.”

This time, Clare was able to enter the arena with a newfound sense of confidence. “MovingWorlds gave me the language and tools to refocus my job search in a way that actually was more authentic, but also actionable. I was able to realize things I hadn’t previously been able to put words to about what I wanted to be doing and how I wanted to be doing it. Reframing what I was looking for, plus the energy and motivation I got from my accountability group, is what helped me have the courage to keep moving forward.”

It didn’t take long for Clare’s efforts to pay off. She made it to the final rounds of interviews for not one but two different positions: one that involved doing the Salesforce work she loved from PFS at a different nonprofit, and one as a Business Systems Architect with a social enterprise called Angaza. As Clare explained, “Angaza is a technology social enterprise creating last mile solutions for people without access to credit or traditional banking services so that they can start on a path to financial inclusion and access life-changing products like solar lights and smartphones. The Business Systems Architect position on the Anzaga team is really my dream job: a for-profit with a social mission that would allow me to leverage both my business background and strengths around process and structure to make the organization as a whole even more impactful.” 

But before she completed interviewing with Anzaga and reached the offer stage, the nonprofit offered her the Salesforce position first. The choice she faced now was: do I say yes to a job that is a sure thing but doesn’t check all the boxes of what I’m looking for, or do I turn it down and continue interviewing for my dream job even though it’s not guaranteed?

The person Clare was before the Fellowship may have taken the safer choice, but the person Clare had become throughout the program was confident and brave enough to take the risk she knew was right for her. She remembers that moment clearly, reflecting that “when I turned down the nonprofit offer in favor or continuing with the interview process with Angaza, my accountability group was cheering me on and so encouraging every step of the way. Talking through the first offer with them and the MovingWorlds team helped me realize that I didn’t want to settle for good enough. Luckily, it ended up being the right decision, but it was a huge risk for me!” 

Clare’s next interview with Anzaga involved a real life case study – taking a problem that the Anzaga team was facing and putting together a proposal to address it. Again, the tools Clare had learned and gained over the course of the Fellowship helped her truly shine. “What I did was take the human-centered design approach to create an outline for this project plan, with timelines, a budget, Gantt charts, etc. I followed the flow of discovery, ideation and prototyping, testing, and then implementation, and the Anzaga team absolutely loved it. I got feedback from the hiring manager that it was clear, comprehensive, and easy to follow.”

The strong impression Clare left with her proposal translated into a job offer shortly thereafter. In fact, Clare remembers that “when I got the offer from the Anzaga team, one of the things they said was that my project management skills plus care and concern for the customers and end-users greatly exceeded that of people who had more years of direct experience than I did. That felt really, really good.”

In addition to leveraging her unique strengths and purpose, Clare’s new role also has the clear path to leadership she was looking for. “The Business Systems Architect position was a brand new role at Angaza – no one had been in this position before. So in a way, I’m getting to start from scratch and pave my own path, and I love that. If I can show the value of this kind of business process management and continuous improvement work, eventually it could expand into its own department. And I am more than up to the challenge!”

We’re grateful to Clare for sharing her story with us, and honored to be part of her social impact journey. Considering a social impact career change of your own? Apply to the MovingWorlds Institute for the tools, guidance, and network to achieve your career goals.

Filed Under: Experteering Stories Tagged With: career change, career change for social impact, social impact career, social impact job

Launching a New Career at the Intersection of Science, Technology, and Social Impact for a Sustainable World

April 26, 2021 by Alexandra Nemeth

Lewis Rowe is a lot of things: an innovator, a designer, a strategist, a father. But above all, Lewis is a changemaker – in everything he does, he looks for opportunities to not only succeed in the present, but to lay the groundwork for a more sustainable future. 

Lewis began his career by founding and running his own design studio in the UK, where he learned how to develop and launch new technology innovations for clients like Panasonic, Motorola, Pfizer, and Microsoft to market at scale. 10 years after he started the company from nothing, it was acquired and he moved his family to California to decide what his next adventure would be.

He tested a few different opportunities, mostly consulting with tech startups & investment funds in Silicon Valley. But he quickly realized that he wanted to contribute to something more meaningful than solely financial gain. Shortly thereafter, he was introduced to The Wyss Institute for Biologically Inspired Engineering at Harvard University, which uses Nature’s design principles to develop new innovations for healthcare, energy, architecture, robotics, and a more sustainable world.

Seeing the potential to combine his entrepreneurship, design, science, and technology background for the greater good, he was invited to help design & commercialize the radical human Organs-on-Chips technology – a new living tech platform for understanding human biology, that is now being used accelerate the development of medicines for uncured diseases including Covid-19.

S-1 organ-chip technology featured on cover of National Geographic as the Future of Medicine
The S-1 Organ-Chip, featured by National Geographic as ‘The Future of Medicine’

The technology was the first healthcare product to be awarded the prestigious Design of the Year by London’s Design Museum, was named as a top-10 emerging technology by the World Economic Forum, and was featured on the cover of National Geographic as ‘the Future of Medicine’. 

Lewis worked his way up to the position of Chief Strategist for the spin-out startup from Harvard, and spent 5-years guiding the vision, operations, fundraising, product development, and organization’s growth. It was a grueling venture-capital funded startup environment, and he threw himself into the work – including the long hours and monthly travel between Los Angeles and Boston. It was on one of these cross-country flights back to Los Angeles, tired and worn out, that Lewis experienced a health scare that changed the trajectory of his life. 

Lewis explained, “At the end of 2018, after flying back from a board meeting in Boston, I had a major blood clot form in my heart. I spent a while in the hospital, followed by many months of recovery to get myself healthy enough to be up and walking around again. My doctors attributed the blood clot to stress, and told me it was a one in a million chance that I was still alive. I cared about the work I was doing, and felt connected to the mission of accelerating new medicines for uncured diseases, but experiencing my own health issue as a result of my environment was a major wake-up call. I realized it was time to make a change both for myself and for my kids.”

Lewis knew he wanted something different, and something more meaningful – there’s nothing like a near-death experience to put things into perspective. He just wasn’t sure exactly what that was yet. He remembers that “My experience with the Harvard spin-out venture had whetted my appetite for purposeful work that leveraged tech for good, so I knew I wanted to further explore that but this time outside of the high-pressure venture-capital environment.” 

Making the Most of a Career Gap Year

To give himself the time and space to think, Lewis decided to take a year off from work to explore his options – beginning 2020 with a fresh path. He shared, “I had two main areas that I wanted to explore during that time. The first was strategy & design thinking – I had always practiced these areas, but wanted to update my toolset with the latest frameworks. I was encouraged to apply to an Executive Education program living & collaborating on campus at Harvard Business School to study these areas in depth with great MBA professors and like-minded CEOs. The second was business as a force for good, and researching ways to explore that passion led me to connect with the MovingWorlds Institute.” Lewis was selected to participate in both programs right around the time that the pandemic hit, which led Lewis to double down on his commitment to evolve his career for greater social impact. 

Reflecting on that time, Lewis shared, “The pandemic confirmed for me that there was no going back to ‘traditional’ business work – that is, working for a business focused solely on profits. I was all-in on making the transition to purpose-driven social impact work. That isn’t to say I didn’t have doubts – with two kids and a mortgage I certainly had a lot of fear – but I knew that if I fully committed myself to using this year to learn, reflect, and grow I would be able to come out the other side with a new professional home somewhere that fit with my desire for meaningful change.”

Taking a leap of faith, Lewis decided to participate in both programs, which he found to be “really complimentary of each other, touching on similar topics but with different applications.” The executive education course helped him add new skills to his repertoire, while the Global Fellowship helped him figure out where he wanted to apply those skills for maximum impact and personal fulfillment. Rather than being prescriptive, the Fellowship program gave Lewis the tools, resources, and connections he needed to make the most of his exploration year. He reflected, “I liked that the program did not force me down a particular path or way of thinking. I still couldn’t put my finger on exactly what I wanted to do next, but the program gave me the guidance to test multiple potential paths forward by taking what I’d learned about myself and the social impact space out of the classroom and into the real world.”

As part of the Global Fellowship program, every Fellow completes a social impact project that builds on their skills while challenging them to grow. With extra time to dedicate, Lewis took a hypothesis-driven design approach to validating his career assumptions by taking on multiple different projects. He shared, “I intentionally chose three totally different types of projects – each aligned to different United Nations SDGs – to see which type of social impact organization would be the best fit for me. That real-world element was crucial: I just got out there and started networking and working on projects – I am the type of person that learns by doing.” The three projects that Lewis worked on were:

  1. Serving as a strategic advisor to the team at the Seabin Project, an Australian social enterprise dedicated to cleaner oceans that has evolved from cleaning up plastic pollution into a global marine data, technology, and educational initiative driving behavioral & policy change. 
  2. Serving as a strategic advisor to the team at Earth Heir, a Malaysian social enterprise creating sustainable livelihoods for refugees and traditional artisans by combining training, design, tools, manufacturing, and market access. 
  3. Serving as a strategic advisor to the team at Lumkani, a South African social enterprise & humanitarian organization dedicated to improving community resilience, financial inclusion and disaster response for underserved people living in slums & informal settlements
Logos for Seabin Project, Earth Heir, and Lumkani where Lewis experteered his skills as a Global Fellow

These new experiences pushed Lewis well outside of his comfort zone, but as Lewis found that, “The Fellowship gave me the systems, tools, language and context to be able to confidently engage with the inspiring team members I met at Seabin Project, Earth Heir, and Lumaki. It gave me the opportunity to take a deep dive into truly understanding the social impact landscape and how these different types of organizations operate within it. The meaningful work being done by social enterprise and nonprofit environments were clearly the best fit for me moving forwards, giving me the direction I needed to take the next steps. What I also found is the people in this space are really great personalities and very genuine about achieving their mission for impact.”

The assessments, coaching, and group exercises that followed in the Fellowship program “allowed me to develop a really refined personal mission statement, set of values, and specific criteria for things I would (and wouldn’t) work on in future. I was able to narrow my focus down to the point where it hit home for me: fostering science and technology innovation for a sustainable & healthy world,” Lewis shared. He elaborated that, “What I realized is that before (working at the Harvard spin-out) I was helping to fix human health and disease that had potentially been caused by the environment we live in – new medicines are essential but they are only a patch, they do not fix the probable root cause of the disease. Human health is very much dependent on the health of our planet. So my career pivot would be a shift towards creating a more sustainable & healthy world in a new way.”

Launching a New Career at the Intersection of Technology and Social Good

Over the course of his projects, he developed meaningful relationships with all three teams, and with Seabin Project’s Founder and CEO Pete Ceglinski in particular. When his project concluded, Lewis shared that “I continued to work with them on a volunteer basis as part of their Advisory Board, just because I was so interested in the mission for cleaner oceans, and connected so much to the good people.” Before long, Pete offered Lewis a position with Seabin as their Global Chief Operating Officer. Reflecting on the experience as a whole, Lewis shared that “the combination of learning, networking, stretch experiences, and vulnerable introspection allowed me to come out of the Fellowship with both a new skill set and a new role.”

Learn more about the clean ocean technology being developed by the team at The Seabin Project in the video below, and check out their fundraising page to contribute directly!

Lewis’s new career is not only aligned with his personal mission of fostering new science and technology for a sustainable & healthy world, but it also is directly contributing to the development of the entire social impact ecosystem. Ultimately, Lewis shared that, “I found two roles, one with a social enterprise and one with a non-profit. I have a dual career now, and both roles are a direct result of the Fellowship program.”

His second role is with a well-established nonprofit based in Los Angeles called the Larta Institute – an accelerator for innovation & entrepreneurship, where he serves as the Entrepreneur-in-Residence. He explained, “Larta’s mission is to foster science & technology innovation for a sustainable planet – really aligned with my own values. Since 1993, they’ve helped over 6,000 startup founders translate their ideas into for-good ventures, raising over $5 billion in funds. They work with federal government agencies to support new ideas and have built a platform & ecosystem to translate ideas into sustainable enterprises aligned to the UN Sustainable Development Goals (SDGs). I’m getting to collaborate with progressive triple-bottom line ventures on everything from solutions for agriculture & food, cleatech & energy, to ocean & environment projects, to health & life sciences inventions.”

Lewis Rowe in his new roles with Seabin Project and Larta Institute
Lewis Rowe: Global Fellow at MovingWorlds, Global Chief Operating Officer at The Seabin Project, Entrepreneur-in-Residence at Larta Institute, & Impact Investing Fellow at MercyCorps

When Lewis met the Founder of Larta Institute back in October, Rohit Shukla – a well respected thought-leader on sustainable innovation, he remembered this “magic moment feeling” where the learnings from the Fellowship once again all clicked into place. He shared, “As with Pete, Rohit & I clicked almost immediately, and I was able to speak to the SDGs and nonprofit side of supporting entrepreneurs in a way that resonated. I had never had a first time professional conversation go so well – everything kind of gelled. I came into the Fellowship looking for a new professional home, and with Seabin and Larta, that’s exactly what I’ve found.”

Balancing two roles is a lot, to be sure, but Lewis has found them to “be both rewarding and complimentary. I split my time between social enterprise and nonprofit work, but both of them are focused on creating a more sustainable & healthy world, and allow me to channel my background in science and technology innovation into a positive impact for people and the planet.”

We’re grateful to Lewis for sharing his inspiring story with us, and are honored to be part of his social impact journey. Looking to develop your skills, confidence, and network to make your own for-purpose career transition? Apply to the MovingWorlds Institute!

Filed Under: Experteering Stories Tagged With: career change for social impact, social impact career, sustainability career

How to Change Careers to Social Impact: Step 10 – Ace the Interview

April 8, 2021 by Alexandra Nemeth

Welcome to the 10th and final installment of our #SocialImpactCareerGuide! In this step, we’re focusing on the culmination of all the hard work you’ve done introspecting, researching, and applying for jobs so far: the interview. In this final step of the screening process, both you and the hiring manager have an opportunity to decide if your unique combination of skills, purpose, and character are a good fit for the company’s needs and culture. It’s also your chance to leave a strong impression on the hiring manager about why you’re the right person for the job. 

In the sections below, you’ll find tips to help you prepare ahead of time, decode tricky questions you’re likely to encounter during the interview, and follow up afterwards – ensuring you’re confident, prepared, and ready to shine.

1. Do your homework on the company’s culture, impact, and hiring process

The more you know about the company’s culture and hiring process, the more confident you will feel walking into the interview. Knowing the cultural context will help you frame your answers (and own questions) in a way that resonates, and can serve as a guide when it comes to which key skills or achievements you want to highlight so that they are aligned. The company’s website is a good place to start your research, as most companies publicly share details about their mission, values, and culture on their ‘About’ or other informational landing pages.

If the company you are applying to also exists for a bigger purpose and/or social impact cause, make sure to research how they live into that mission. Once you know, reflect on your own purpose and strengths, and be prepared to tell the story as to why your personal mission aligns with this organization’s mission. 

Another helpful resource to supplement what you learn from the company website is Glassdoor, a website where current and former employees anonymously review companies and share salary information. As for the hiring process itself, lean on the first, second, and third degree connections in your network to see if you know anyone who has worked there previously that you could ask about it, or if you don’t know anyone directly, searching the name of the company on reddit is another good alternative. Of course, like all social media sites, take the information you find with a grain of salt. 

2. Think through likely questions ahead of time

Here are some of the kinds of questions you’re likely to encounter, and tips to think through how to answer them:

The “so, tell me about yourself” question

Almost every interview will start with a question like this, giving you an opportunity to set the stage with a first introduction to who you are, what you do, and what you’re interested in. 

What this question is really asking is: Do you have the right skills, background, and interest to work at this organization?

Tips to answer it: Tell your story briefly in a way that shows that you like your profession and are interested in growth. This snapshot of your professional identity can include elements like your core strengths and skills, purpose and motivation, key achievements, and education. 

Particularly if you tend to get nervous during interviews, it’s worth taking the time to write out your answer ahead of time and even practice going through it a few times with family or friends. Here is a template to help you get started:

I’m a (job title/type of profession) from (location) who is passionate about (purpose).

 Most recently, I’ve been serving as (job title) for (company), where I have developed my (core skills/strengths) to drive (achievements).

 Previously, I served as (previous role), where I developed (core skills/strengths) to drive (achievements).

 I ended up in this line of work when I (connection from school, early career, or other entry to workplace).

While I enjoy the work I have been doing, I’m excited about the opportunity to use my transferable skills to support (type of organization/cause) because (reasons you’re a good fit).

Behavioral questions

Behavioral interview questions typically start with “Can you tell me about a time when…” and require candidates to share examples of specific situations they’ve been in where they had to use certain skills. 

What this question is really asking is: do you have the right skills and cultural fit for the way we work in this organization? 

Here are a few of the different types of behavioral interview questions you can expect, with examples from this complete list from the Muse:

  • Related to teamwork: Give me an example of a time you faced a conflict while working on a team. How did you handle that?
  • Related to client-facing skills: When you’re working with a large number of customers, it’s tricky to deliver excellent service to them all. How do you go about prioritizing your customers’ needs?
  • Related to ability to adapt: Tell me about a time you were under a lot of pressure. What was going on, and how did you get through it?
  • Related to time management skills: Tell me about a time you had to be very strategic in order to meet all your top priorities.
  • Related to communication skills: Give me an example of a time when you were able to successfully persuade someone to see things your way at work.
  • Related to motivation and values: Describe a time when you saw some problem and took the initiative to correct it rather than waiting for someone else to do it.

Tips to answer it: One of the best ways to avoid feeling like a deer in headlights when asked one of these questions is to come prepared with 3-4 short stories with details that you can apply to fit a number of different situations. To figure out the likely questions you will get, review the company’s cultural values as well as the key requirements on the job description. Expect questions to come related to both. To find the best examples to use in your answer, look back at your experience so far and try and find 1 example that shows your ability to navigate conflict or change, 1 example that showcases your best strength or achievement, and 1 example that shows your ability to manage time and get things done.

When you answer these questions, use the STAR framework: Situation, Task, Action, and Result. You can find a helpful template for using the STAR framework in Step 9: Fine Tune Your Professional Resume.

Potential curveball questions

Even the best prepared candidates run into curveball questions. Here are some likely ones:

  • Go through your resume and tell me why you left each job. 

What this question is really asking is: Are you looking to keep growing in a constructive way that respects the people and teams around you?

Tips to answer it: Don’t bash former employers. Emphasize that some of each previous experience was good – ideally the parts that map to the strengths and purpose that make you a good candidate for this job you’re interviewing for – but that growth in the areas you were excited about were limited, which is why you’re applying to this role.

  • Process and thought questions.

These are typically obscure questions like “how many airplanes leave your local airport every day?”

What this question is really asking is: What’s your logical process for working through things you don’t know?

Tips to answer it: Don’t worry about the “right” answer from a factual standpoint. Instead, focus on the steps of your thought process. For example, you could begin your answer to the example question above by saying, “Let’s assume that our airport has 20 terminals, each in operation for 10 hours. The average turnaround time for a plane is one hour. With this math, we can see that every terminal will have 10 planes per day. X 20 = 200 planes per day.

  • Challenge questions.

These are typically questions that ask “why should we pick you over the other candidates?” and “what makes you want to work here, specifically?”

What this question is really asking is: did this person really take the time to think about this and learn what it takes?

Tips to answer it: Get specific. Don’t just explain why you want to move into a social impact role, explain exactly why you want to move into that specific role with that specific company. Tell the interviewer about the work you did to prepare, and connect the dots between what you have to offer and what the company needs.

3. Have questions ready to ask the interviewer

Most interviews end with the interviewer flipping the script back to you, and asking if you have any questions that you would like to ask them. If you say no, it can appear that you aren’t interested or didn’t prepare. But even more importantly, this portion of the interview is where you get to make sure that the company is the right fit for you and your unique needs.

The Muse has a great list of questions to ask in an interview here, covering themes like the job, benefits, professional training and development opportunities, how performance is evaluated, and more. The Wall Street Journal also recently shared some helpful guidance about what questions to ask during an interview. This is where the introspection you put in at the beginning of this process will pay off – by understanding what your needs are, you can ask the specific questions you need to ensure they will be met in this role.

4. Avoid traps

Here are some common mistakes to avoid:

  • Badmouthing a previous employer: Even if you hate your current or previous job, don’t share negative feedback about the company in your interview. This can lead the interviewer to wonder “what would this person say about our company if we hire them and they later leave?” and can reflect poorly. Instead, try and couch your reasons for leaving in your core strengths and purpose drivers that will also apply to this job.
  • Not having a solid “why” behind your choice to apply: Even if you just learned about the company and role, make sure to communicate in a way that shows you’ve long been interested in moving this direction. Demonstrating that you’ve taken a thoughtful approach to applying for this specific job inspires confidence!
  • Not dressing professionally: Learn from either the recruiter or your own research what the company dress code is (ie business casual) and dress accordingly. A polished appearance that is appropriate for the company norms will help the interviewer see you as fitting in already, instead of distracting them from what you’re saying.
  • Arriving late: This one goes without saying! Being kept waiting is annoying, and that’s not the tone you want to begin your interview with. If the interview is in person, look up how long it will take you to get there the night before and plan to arrive about 10-15 minutes early. If your interview is virtual, make sure that all of your technology is working and that you have a neutral background that won’t be distracting on video.
  • Using your phone: It’s almost second nature to reach for our phones when there’s a lull in conversation or a notification pops up, but the message that checking your phone during an interview sends is “I don’t care” or “I don’t take this seriously.” The safest way to go is to eliminate the distraction altogether, either by keeping your phone on silent in your bag or putting it face down out of arm’s reach. 

In general, remember that the employer is looking for someone that:

  1. Has the right skills and experience for the role
  2. Is a cultural fit
  3. Wants to work at this company for the right reasons
  4. Is a positive person that makes the people around them better

Avoid the traps above to ensure you aren’t sending mixed signals!

5. Get – and stay – in the right mindset

It’s normal to get nervous for an interview. 24 hours before your interview, think about how you will likely feel in the 30 minutes before the interview begins, and make a plan. What can you do in those 30 minutes to get prepared? The answer to that question looks different for all of us based on our unique needs, but some possibilities include doing a meditation, drinking some water, going on a walk, etc. – by planning for this in advance, you won’t have to rely on your nervous mind to do the right thing.

There’s only so much you can do in the final hours leading up to your interview, so reassure yourself that all of the hard work and preparation you’ve done up to this point to prepare is enough. Do your best, and have a backup plan just in case you do get thrown a question that stumps you. Saying “That’s a great question, let me consider it for a moment” is a great way to buy yourself some additional time. 

6. Follow up with a thank-you

It’s always a good idea to send a thank-you note to the person (or people) who interviewed you after the interview is over. A hand-written note is a thoughtful way to stand out, but in today’s increasingly digital world an email is just fine. Here is a template to get you started:

Hi [Interviewer],

Thank you for taking the time to meet with me today. It was a pleasure getting to learn more about [what you talked about – the team, the company, the potential for this role] and I’m excited about the potential opportunity to join the (name of company) team.

I look forward to hearing from you with more information about next steps in the process, and am happy to provide any additional information your team might need in making this decision.

Best regards,

[Name]

Interviews can be intimidating, but with these tips in mind we hope you’ll be able to confidently put your best foot forward!

  1. Do your homework on the company’s culture and hiring process
  2. Think through likely questions ahead of time
  3. Have questions ready to ask the interviewer
  4. Avoid traps
  5. Get and stay in the right mindset
  6. Follow up with a thank-you

Looking for more support navigating a career change to social impact? Apply to the MovingWorlds Institute Global Fellowship.

Filed Under: #SocialImpactCareerGuide Tagged With: career change for social impact, nonprofit job interview, social impact job, Social impact job interview

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